Privacy Policy
Last updated: October 15, 2026
HealthPartner India (“we”, “us” or “our”) operates healthpartner.co.in. This Privacy Policy explains how information may be collected and used when you visit our website or contact us about our services.
Information You Choose to Share
If you contact us by WhatsApp, email or a website form, you may share your name, contact details, city, enquiry and any information you include in your message. Please do not send medical records, prescriptions, identification documents or other sensitive information unless it is necessary for your enquiry and you are comfortable sharing it through that channel.
How We Use Information
- Respond to questions and service enquiries.
- Help you understand available service options through Tata 1mg where offered.
- Maintain website security, improve our pages and address technical issues.
- Meet applicable legal requirements and protect against misuse.
Service Providers and External Links
HealthPartner India is an independent assistance and health-information service. Where you choose to use a third-party provider, that provider may collect and process information under its own privacy policy and terms. We do not control third-party websites or their privacy practices. Review the relevant provider’s privacy information before sharing information or completing a transaction.
Cookies and Technical Data
Our website or its hosting, analytics, security and performance tools may use cookies or similar technologies and may process technical information such as browser type, device information, pages visited and approximate usage data. You can manage cookies through your browser settings. Disabling certain cookies may affect website features.
Advertising
If advertising services such as Google AdSense are enabled on this website, those services may use cookies or similar technologies to serve, measure or personalise ads in accordance with their own policies and your available consent or ad-personalisation settings. Please consult Google’s privacy and advertising disclosures for further details.
Data Sharing and Security
We do not sell your personal information. Information may be processed by service providers that help operate our website or communications, or disclosed when required by law or necessary to protect rights and security. We take reasonable steps to protect information, but no internet transmission or storage method can be guaranteed completely secure.
Retention and Your Choices
We retain enquiries and related information only as long as reasonably needed for the purpose collected, legitimate business needs or legal obligations. You may contact us to ask about information you have shared or request correction or deletion where applicable law allows.
Children’s Privacy
This website is intended for a general audience and is not designed to knowingly collect personal information directly from children. A parent or guardian should contact us if they believe a child has shared personal information with us.
Changes to This Policy
We may update this Privacy Policy when our practices or legal requirements change. The updated date will be shown at the top of this page.
Contact Us
For privacy questions, contact us at support@healthpartner.co.in or through WhatsApp.