Getting genuine medicines and lab tests has never been easier. HealthPartner India lets you order everything through a simple WhatsApp conversation — no apps to download, no confusing forms. Here’s exactly how it works, from prescription to doorstep delivery. Learn more about who we are on our About Us page.
Our 4-Step Process
Step 1: Send Your Prescription
Simply take a photo of your prescription or type out your medicine list and send it to us on WhatsApp at +91 9347968950. There’s no need to visit a store or wait in line — you can do this from anywhere, anytime. Only take medicines prescribed by a registered doctor; you can verify a practitioner’s registration through the National Medical Commission.
Step 2: We Review Availability & Discounts
Our team checks medicine availability and identifies applicable discounts across our trusted partner network, including Tata 1mg, Torus Health, PharmEasy, and Netmeds. We make sure you’re getting genuine products at the best possible price before anything is ordered. All our partners operate as licensed pharmacies, in line with CDSCO regulations for online pharmacy operations in India.
Step 3: Order Placement
Once you approve the order, we place it on your behalf with the partner offering the best price and availability, applying all eligible discounts at the time of purchase — so you save without having to search for coupon codes or compare prices yourself.
Step 4: Home Delivery
Your medicines are delivered to your doorstep according to our partner’s standard delivery process for your order. You’ll receive updates along the way so you always know when to expect your order.
Lab Tests, Too
Need a lab test or health checkup? The same WhatsApp process applies. Just message us your requirements, and we’ll help you book through our trusted lab testing partner network — simple, fast, and from the comfort of your home. Not sure what a test result means once it arrives? Browse our health guides, including our Kidney Function Test and Lipid Profile Report explainers.
Frequently Asked Questions
How long does delivery take?
Delivery times follow the standard delivery process of the partner we book your order with, and may vary depending on your location and product availability.
Which areas do you serve?
We serve customers across India, wherever our partner network offers delivery or home sample collection.
Are the medicines genuine?
Yes. All medicines are sourced and delivered through our verified, licensed partners — including Tata 1mg, Torus Health, PharmEasy, and Netmeds — ensuring authenticity and quality in line with CDSCO standards.
Is HealthPartner India part of Tata 1mg?
No. HealthPartner India is an independent healthcare assistance service, described further on our About Us page. Tata 1mg is one of several trusted partners we work with, alongside Torus Health, PharmEasy, and Netmeds.